The term “lifetime warranty” applies to some Salente products. The warranty is provided for the expected life-cycle of the given product. The term “life-cycle” signifies the period for which the given product model is manufactured plus two years. Within the lifetime warranty, the product will be repaired free of charge after you provide a valid and unaltered purchase document (the client only needs to cover the costs of shipping it to the product service site). If the product cannot be repaired, it will be exchanged for an equivalent one.
Lifetime warranty only allows the repair or exchange of the product, refunds of the purchase price are not possible.
These provisions do not apply to a statutory warranty for a purchased product or warranty refunds. Under the product exchange policy, the customer can also receive the product of another brand with equivalent functions and parameters. Only the standard 2-year warranty shall apply to this new product. Standard warranty claims for a product are made to the seller or a product service centre specified by them. Lifetime warranty (after the expiration of statutory warranty) is provided in cooperation with the importer, the company Abacus Electric, s.r.o.